LOCAL. DIRECT. CUSTOMER-FOCUSED
We’re lenders not brokers. And though we’re substantial enough to make our own credit decisions, we’re not some big national outfit. That means that instead of worrying about what Wall Street thinks of us, we can concentrate on your life goals. We’ll shepherd you through one of the most important decisions you’ll ever make. Funny thing is, when we take care of our customers instead of looking over our shoulders, it works out well for everyone.
At Plaza Loans, we understand your concerns when looking for financing. We do our best, through education and counseling, to help you make confident decisions and understand how your mortgage works. We are committed to responsible lending and pride ourselves on delivering exactly what we promise. We know that buying a home is an important transaction. We can help put you on the path to getting a new home as well as building wealth and financial independence.
A SIMPLE MORTGAGE PROCESS
We leverage a loan origination process whereby key players have defined roles and expectations that are complementary in nature and linked to important milestones in the process that lead to efficient, reliable closings with consistent industry leading turn times—we close your loans on time.
The process begins with our loan originators. They’ll take a complete application, gathering our required ‘up front’ documentation and obtaining the customers’ consent to proceed. Our processing team immediately reviews and validates all new loan submissions quickly preparing the file for submission to underwriting.
We strive to obtain a loan approval very early in the process (7 to 10 days from a completed application), after which we focus on clearing loan conditions to position us to close as early as the remaining parties are ready. Our standard lock period is 25 days and we routinely close before lock expiration.
In addition to consistent results, the beauty of our process is that originators are allowed to focus on client communication while our operations team partners to get loans closed leading to gratified customers.
Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act NMLS#216565
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